At Casualoutfitters, we strive to ensure you are satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

Returns

• You have 14 days to return an item from the date you received it.
• To be eligible for a return, the item must be unused and in the same condition you received it, with the original packaging.
• Certain items such as intimate apparel or custom accessories may not be eligible for returns.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, a refund will be processed to your original method of payment within 14 days.

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.